I signed up for Skillshare Because of free trial.
The afternoon BEFORE my trial was supposed to end I got the email from them thanking me for subscribing to Premium.
Obviously, I was confused. It's normal for businesses to offer free trials in hopes you enjoy the product enough to really pay for it. What isn't normal is for your company to LIE to you and charge you the day before the free trial is supposed to finish, in effect tricking you and then stealing your cash. I was mad.
I looked on the internet and following 30 minutes of digging I found a telephone number for your firm (Red flag, what valid company does not have an easily accessible customer service number?) . I called that number and it moved straight to voicemail. Now I was freaking out because most of these experiences were leading me to think this actually was a scam. The only real option left to me is to write them an email via their site. This was more than 3 months ago, and I've yet to find a response.
I'm appalled at how that they handle company (by tricking their clients, then ignoring their issues). They stole my money without warning and are now unreachable.
I went back to their own website and even their advertising for Premium is a lie. It clearly says that your Premium accounts is cancelable at anytime. What they actually mean is it's possible to cancel it so that it will not renew at the next billing cycle (that is an entire year!!) . They Skillshare vs Udemy -- In-Depth Skillshare Review - CAN IT REALLY ... are crooks. If their content were really good, I'd have happily continued using their solutions, but most of their videos are things I can locate on YouTube or alternative areas for free. The one thing I an do now is save other people the hassle.
DO NOT sign up for your free trial. If you do a little more research you will find a plethora of other reviews like mine.
Proceed into Lynda.com or YouTube. Please, do not make the exact same mistake I did, and stay away!!
I composed Skillshare one final time, also it seems like in the past 4 weeks they've really upped their client service match. I got a same-day response apologizing to my previous experience and with an offer to refund me all of my money. This gesture has been more than I anticipated, and I am thankful to know that people do work at this business, and it seems they're listening to the negative reviews and seeking to create a better company. I still have a sour taste in my mouth, but I feel as though after they finished up giving me all my cash I need to update my review and give them more than 1 celebrity.
